Hi Team , I am currently working on an application where I have implemented workflow . We have 3 roles defined: User Primary Manager Senior Manager User will create a request and click “ request approval” button and on that button workflow triggered . The request then go to primary manager and based on “approve “ it will go to next step in workflow to senior manager for approval . Post senior manager approval workflow ends . Now I have a situation where we have 50 request raised already and they are on primary manager step . Means primary manager can see those 50 request in his task inbox. Now I have to add one more user with user role as “ Primary Manager “ . When I created one more primary manager role that person is not able to see the request raised in past ( 50 old request ) in his task inbox . New Primary Manager can only see the request which raised after his role creation . My Question is how can I show the new Primary Manager all those old request ?
based on the information given, I assume that you retrieve/show the request based on an association rather than a state. You will need to associate the old requests to the new Primary Manager as well.