Unable to download Starting Point file from Private Organization App Store

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We are trying to create a package that is a “Starting Point” for Mendix. It’s uploaded to the app store and private to our organization. It shows up as an option to choose from, and when I try to download it to start my project, I get the following error (see log below). Any ideas on why this is failing?   2020-07-12 22:40:10.1225 ERROR Mendix.Modeler.AppStoreIntegration.AppStoreDownloader Error while communicating with App Store. System.ServiceModel.FaultException: Access Denied Server stack trace: at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Mendix.Modeler.AppStoreConnector.AppStoreService.AppStoreServiceMx6_2PortType.GetDownloadUrl(GetDownloadUrlRequest request) at Mendix.Modeler.AppStoreConnector.AppStoreDataManager.<>c__DisplayClass28_0.<GetDownloadUrl>b__0(AppStoreServiceMx6_2PortTypeClient c) in C:\jenkins-ci\workspace\AppStudio4.0-Build@4\modeler\Mendix.Modeler.AppStoreConnector\AppStoreDataManager.cs:line 271 at Mendix.Modeler.AppStoreConnector.AppStoreDataManager.DoRequest[TResult](Func`2 action) in C:\jenkins-ci\workspace\AppStudio4.0-Build@4\modeler\Mendix.Modeler.AppStoreConnector\AppStoreDataManager.cs:line 63 at Mendix.Modeler.AppStoreIntegration.AppStoreDownloader.GetDownloadUrl(String versionId, String userName) in C:\jenkins-ci\workspace\AppStudio4.0-Build@4\modeler\Mendix.Modeler.Core\AppStoreIntegration\AppStoreDownloader.cs:line 164  
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See the release notes of Mx 8.10: Downloading private content in the App Store available in Studio Pro has been enabled again. This is not possible for Studio Pro versions 8.7–8.9.

Regards,

Ronald

 

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