Unable to start service

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Hi,  We are seeing an issue within our on premise service console where we are unable to start our service. We recently redirected the database to look at a copy of the original database and since this change the service will not restart. We thought this could be a credentials issue with accessing the database however we can access it directly with SSMS using the same credentials as the service console.  The error message that the service console is giving doesn’t provide any details on what the issue could be.  An error occurred while initializing the Runtime: null -------- com.mendix.m2ee.api.AdminException: An error occurred while initializing the Runtime: null at com.mendix.basis.impl.MxRuntimeImpl.start(MxRuntimeImpl.java:333) Caused by: java.lang.NullPointerException: null at com.mendix.connectionbus.ConnectionBusImpl.getEntityIdsByUUID(ConnectionBusImpl.java:685) at com.mendix.basis.component.internal.LocalComponentImpl.initialize(LocalComponentImpl.scala:87) at com.mendix.basis.impl.MxRuntimeImpl.start(MxRuntimeImpl.java:322) at com.mendix.m2ee.appcontainer.actions.StartAction.startRuntime(StartAction.java:49) at com.mendix.m2ee.appcontainer.actions.StartAction.execute(StartAction.java:30) at com.mendix.m2ee.appcontainer.server.handler.HttpAdminHandler.handle(HttpAdminHandler.java:129) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:502) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) at java.lang.Thread.run(Unknown Source) When we redirect the database back to the original the service starts as expected.  Cheers
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Are your permissions all set properly? https://docs.mendix.com/refguide/system-requirements#5-server

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