You are currently offline

1
Hello When I open Mendix Studio  I got this error even I have internet You are currently offline We can't log you in because you are not connected to the internet. When you're back online hit the "Try again" button below. Or continue and work offline., so I can not log in  could you ive me a solution? (Mendix Studio Pro 8.0.0)
asked
5 answers
1

Hello Safae,

We confirmed at Mendix that the issue arises when trying to sign in for Mendix 8 beta 3. The issue is related to the default Transport Layer Security settings in Windows 7. On Windows 10 there is no problem. We are working on a fix.

Thanks for your input, that made it easier to pinpoint the problem.

Regards,

Paul

 

answered
0

thankyou  Paul Rijneveld for replying!

 

the logs repete those lines :

------------------------------------------------------------------------------------------------------------------------------------------------------------------

2019-07-17 00:33:41.2610 INFO Mendix.Modeler.UserManagement.SsoContextCreator CreateContext. StatusCode = 0. going offline.
2019-07-17 00:33:41.2610 ERROR Mendix.Modeler.UserManagement.AuthenticationTokensRefresher Request to retrieve refreshed tokens returned status: None
2019-07-17 00:33:41.4540 WARN Mendix.Modeler.Rest.RestClient Request https://login.mendix.com/.well-known/openid-configuration returned status code 0.


------------------------------------------------------------------------------------------------------------------------------------------------------------------


2019-07-17 23:28:38.0652 INFO Mendix.Modeler.UserManagement.SsoContextCreator 
CreateContext. StatusCode = 0. going offline.
2019-07-17 23:29:06.5032 WARN Mendix.Modeler.Rest.RestClient Request 
https://login.mendix.com/.well-known/openid-configuration returned status code 
0.
2019-07-17 23:29:06.5032 INFO Mendix.Modeler.UserManagement.SsoContextCreator
 CreateContext. StatusCode = 0. going offline.

and when I choosed the proxy setting  :

 

user name Safae BOULOUCHGOUR 

password : ************

 

and click OK 

Nothing changed !!!

 

answered
0

Hi paul ,

I have exactly the same issue as that person !! 

and yesh when I type

 https://login.mendix.com/.well-known/openid-configurationhttps://login.mendix.com/.well-known/openid-configuration

in the browser I got this :

{"issuer":"https:\/\/login.mendix.com\/oauth\/token","jwks_uri":"https:\/\/login.mendix.com\/oidp\/jwks","authorization_endpoint":"https:\/\/login.mendix.com\/oauth\/authorize","token_endpoint":"https:\/\/login.mendix.com\/oauth\/token","scopes_supported":["openid","email","profile"],"response_types_supported":["code"],"grant_types_supported":["authorization_code","refresh_token","client_credentials"],"code_challenge_methods_supported":["S256"],"token_endpoint_auth_methods_supported":["client_secret_basic","client_secret_post"],"request_parameter_supported":false,"request_uri_parameter_supported":false,"require_request_uri_registration":false,"tls_client_certificate_bound_access_tokens":false,"subject_types_supported":["public"],"id_token_signing_alg_values_supported":["RS256"],"claims_parameter_supported":false,"frontchannel_logout_supported":false,"backchannel_logout_supported":false}

and when I make my friend  open the same studio with the same version  and with my account in his computer , He doesn’t got this issue at all  !!

answered
0

Hi 

Thankyou for your help 

the problem solved when I changed the windows version to windows 10 

it works !!! how can I change the statut to (SOLVED) here please ?

answered
0

I catch same problem on WIndows 10. But this problem is very strange. If try to go to App Store login dialog opens again without problem of *You are currently offline*. But...after I enter correct credentials I got new error: Getting tokens failed.

 

ALSO!! When error is appear (very often for me) https://forum.mendix.com/ and https://developer.mendixcloud.com/ in all browser show error: ERR_CONNECTION_RESET. But after some hours you can refresh page – and error is gone. 

But sometimes (very rarely) problem disappear and I connect to cloud...but rarely. I can only once



In logs I see:

2019-11-07 23:08:05.8031 INFO Mendix.Modeler.UserManagement.AuthenticationTokensRefresher Access token could not be automatically refreshed because no refresh token is available
2019-11-07 23:08:07.4063 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = https://mxid2.mendixcloud.com/mxid2/session?request_id=*****
2019-11-07 23:08:07.5549 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = https://login.mendix.com/oidp/dispatch?request_id=*****&signature=*****
2019-11-07 23:08:08.1389 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = https://www.mendix.com/wp-content/themes/mendix/ui/images/mendix-logo.png
2019-11-07 23:08:20.8800 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = https://mxid2.mendixcloud.com/mxid2/logmein?autotoken=*****&cont=*****
2019-11-07 23:08:20.9412 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = https://login.mendix.com/oidp/dispatch?request_id=*****
2019-11-07 23:08:21.0176 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = https://mxid2.mendixcloud.com/mxid2/session?request_id=*****
2019-11-07 23:08:21.0908 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = https://login.mendix.com/oidp/dispatch?request_id=*****&session_id=*****&open_id=*****&login_name=*****&created=*****&expires=*****&signature=*****
2019-11-07 23:08:21.3041 INFO Mendix.Modeler.UIFramework.WebView.CefRequestHandler OnResourceRedirect. newUrl = ssoredirect://oauth/callback?code=*****&state=*****
2019-11-07 23:08:21.3041 INFO Mendix.Modeler.UserManagement.SignInUI OnAuthorizeCallbackSucceeded
2019-11-07 23:08:21.4290 WARN Mendix.Modeler.Rest.RestClient Request https://login.mendix.com/oauth/token returned status code 0.
2019-11-07 23:08:21.4290 ERROR Mendix.Modeler.UserManagement.AuthenticationTokensRetriever Getting tokens failed.

   в System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
  
   в System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   в System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
   в System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
   в System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
   в System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
   в System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   в System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
   в System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
   в System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
   в System.Net.ConnectStream.WriteHeaders(Boolean async)

   в System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   в System.Net.HttpWebRequest.GetRequestStream()
   в RestSharp.Http.WriteRequestBody(HttpWebRequest webRequest)
   в RestSharp.Http.PostPutInternal(String method)
   в RestSharp.RestClient.Execute(IRestRequest request, String httpMethod, Func`3 getResponse)
2019-11-07 23:08:21.4551 INFO Mendix.Modeler.UserManagement.SignInUI OnAuthorizeCallbackFailed. errorMessage = Getting tokens failed.

answered