SSL handshake error- On consuming Webservice

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Our Mendix application is consuming a webservice. The webservice end-point is a F5-LoadBalancer-url. On the F5 proflie, we have enabled a two-way ssl authentication.The client-ssl-authentication is not successful. The TCP-dump of the request shows that the webservice-end-point is having issue matching the presented client-certificate  with that of the certificate it has on it’s profile for the client. Mendix cloud environment has custom domain and the public certificate imported from browser is given to f5  for client verification. 
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2 answers
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This issue is resolved. I had to add root ,issuer authorities and client cert in outgoing  to make a successful SSL handshake

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Sometimes java is unable to match a client certificate with a web service call.  To fix this mendix allows you to pin your client certificate to a consumed webservice. Did you already do this?

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