I can't reply on a ticket submitted in the support portal. Here is a video to show you what happens: YouTube video Ticket #7837 should have been fixed in Version 2.5.4, but its not. I am still able to reproduce the bug. We are recording stats on a production system and that particular bug is causing some problems in 4 distinct aspects of the portal. Refer to this forum post for details.
If a ticket is released and not fixed, please set it to "not solved" instead of "closed". This will automatically re-submit the ticket so we can process it.
Make sure to attach a testproject to ensure we are trying to fix the same problem you are experiencing.
Johan den Haan
Both issues should be fixed now.
Thank you for the very informative video. We were able to reproduce it and will fix is asap.
Robert van 't Hof
I've experienced the same issue yesterday. Also when trying to create a new message the list of employees is empty. So in essence I can only reply but not actually create a message myself