Failed to get an HTTP Response

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Hi there, I managed to connect the TC Sample App to my TC Database on a local environment, so I tried the same but with the app deployed to Mendix Cloud for free. I use the same configuration using the same IP as in the local version, but running it on cloud it throws this error when trying to log in to TC   Is there something else I have to configure in order to be able to log in from the app deployed in the cloud? thanks in advance
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