Studio pro 9.3.0 dont start

Hi, I have downloaded and installed Studio Pro 9.3.0, but when I double-click on it nothing happens. I have also tried Studio Pro 9.2 and it crashed. I’m actually using Studio Pro 9.1.1 and it works fine, but I would like to take advantage of Datagrig 2 in Studio Pro 9.3.0 Regards  
1 answers

some of my client can not open this too, for me it still working fine for me even 9.2 or 9.3. I am using window parallel window 10.0 build 19041.