My first thought would be a malfunction, but https://status.mendix.com/ reports no incidents today, yet.
You can alternatively raise a ticket by sending an email to firstname.lastname@example.org
For information on pricing and packages they offer see: https://www.mendix.com/pricing/
You can access the Mendix Support Portal, via email ( email@example.com ), or by phone (phone numbers are listed in the Support Portal).
If your company's network doesn't even work with ‘Submit a request’,
don’t buy any Paid,please.
Or you'll regret it
+86 21 2208 6688
No. 500 Dalian Road, 5-8F, Building B