Native mobile App, studio pro not running error

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I created a native mobile app, when I scan a QR code in my mobile then is showing, “Mendix studio pro not running”, In that we cannot detect your runtime. Please make sure that your runtime is working and accessible to your current device using the provided URL. Any idea about this?     
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5 answers
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Check if you can disable your computer's firewall. Maybe that helps?

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Are both (machine running studio pro & mobile) connected to the same network?Are both (machine running studio pro & mobile) connected to the same network?

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Yes, They both are connected to same network

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Same root issue.

Works on my home network.

Does not work on my friends network.

Not a firewall situation.

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You can try the following :-

1.Go to Network settings and Change the Connection Properties from public to private as shown in Images.

 

 

  1. Check the advanced settings of Windows Firewall > Click on inbound rules and check the permission is enabled or not for mendix native mobile. 

 

 

This solution worked for me (the private connection ).

You can read more about troubleshooting here: https://docs.mendix.com/howto/mobile/common-issues

 

 

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